Darren Prine_____________________________ FOR IMMEDIATE RELEASE

Northwinds Contact Solutions

darren@thenorthwinds.com

www.thenorthwinds.com

602-515-0395

Northwinds and Synergy Vision Partners join Forces

In Support of Call Center and Employee Retention Initiatives of Many Companies

Phoenix, AZ – October 29, 2009
Company cutbacks and tight budget constraints are one reason companies are concerned these days with retaining quality employees. By opening up the pool of
potential employees by removing the geographical restrictions as a requirement for employment, the virtual call center platform becomes an attractive option for companies.

OnTheSystem: The Management Solution

Synergy Vision Partners is pleased to join forces with Northwinds Contact Solutions . Northwinds
provides a custom telework environment which can get your remote workforce up and going in a matter
of hours. In addition and to enhance this virtual systems capabilities, Synergy Vision Partners,
using OnTheSystem, a SaaS based strategic management and collaboration framework, is able to
address that and implement the only fully integrated enterprise solution.
Details about “OnTheSystem” include:

·
• Quick implementation of strategic direction and current operational policies and
  procedures to a distributed model ·
• Embedded processes and training mitigating down time and/or training costs for workers ·
• Captures communication between participants allowing for real time continuous improvement ·
• Embedded knowledgebase which provides a common repository for core documents eliminating
  need for multiple data storage locations ·
• Provides an easy environment in which to add users and define job roles with needed
  competencies allowing for quick alignment with existing resources ·
• Permits user access that is tailor able to ensure focus on key objectives at the group, department and company levels ·
• No need for external email since all communication is accommodated internally reducing or eliminating additional licensing costs ·
• Is based on Baldrige best practices model and adapts easily to other standards such as ISO, ITIL, and Six Sigma and more. ·
• Studies have shown that companies that provide a telework environment save money pure
  and simple. As an example, Sun Microsystems provides telework for 56% of their workforce. Over
  six years, Sun has saved $20,370 per employee due to reduced building and infrastructure costs.
  That’s a total of $387M in real savings.

In addition to the savings to the company, employees at Sun saved on average about $1700 per employee in reduced gasoline costs. Plus, by keeping their cars off the road with the ability to work from home has made a positive impact on the air quality. This is becoming a positive trend that with the help of other large telework companies, can and will make a significant impact on our air quality.

Please contact me for more details or for product demonstrations. More information about OnTheSystem is attached for your perusal.